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What is Risk Advisor Konnect?

Risk Advisor Konnect offers unlimited helpline access in four key operational areas. Helpline access is available for questions relating to:

  • Human Resources
  • Safety / OSHA Compliance
  • Fleet Safety / FMCSA / Department of Transportation Safety Compliance 
  • Claims Management

By calling 888.976.7565 or emailing myriskadvisor@keystoneinsgrp.com, clients are connected to experts in the above areas, who can help answer tough operational and compliance questions. 

Risk Advisor Konnect is a helpline that brings answers to questions like:

Human Resources:

  • Need advice on ways to enhance employee engagement and reduce turnover?
  • Want quick advice on how to properly pay your employees?
  • Need help regarding employee discipline or termination issues?
  • Need help on how to handle a harassment complaint from an employee?
  • Want quick advice on how to handle drug testing, including for medical or recreational marijuana?
  • Want advice on how to manage an employee asking for medical leave?

DOT:

  • When is a Driver Qualification file needed?
  • When do I submit my MCS-150?
  • What do I do If I can’t get a DOT post-accident drug & alcohol test completed?
  • What are the current DOT registration and licensing requirements for our company?
  • Can you explain the process for obtaining a USDOT number?
  • What are the key safety regulations that apply to our industry?
  • How can we ensure our drivers meet the FMCSA’s qualification standards?
  • What are the specific requirements for maintaining driver logbooks and hours of service?
  • Can you provide guidance on drug and alcohol testing procedures for our drivers?
  • What steps should we take if we receive a notice of violation or citation from the FMCSA?
  • Can you offer resources or training materials to help us maintain compliance?

Safety:

  • We received an OSHA citation. What do we do next?
  • What can be done to reduce the number of injuries we’re experiencing?
  • How do I write a Lockout/Tagout program?
  • How often do our workers need to be certified on forklifts?
  • Do I need to keep OSHA 300 logs?  Do I need to report this information to OSHA?

Claims:

  • My employee passed out while at work. Should we file a claim? 
  • My employee was driving to a customer’s location and was injured in an auto accident. Should this be an auto claim or work comp? 
  • My employee returned to work but didn’t bring a note from the doctor. Can he work?
  • Is an employer required to make up the difference between worker’s comp wages and an injured employee’s pay when they return to work?  How does that work for employees in unions? 

As a partner of Keystone, we are able to offer a helpline that brings experienced answers to your common safety, HR, DOT, and claims questions.

To contact our team, please call us at 888-976-7565 or e-mail us at myriskadvisor@keystoneinsgrp.com.